about us

From quote to claim, Esurance makes insurance faster and more efficient. Using state-of-the-art technology, we offer a seamless online experience along with intuitive tools that help take the hassle out of insurance.

Plus, with backing by Allstate, you can count on us to be there when you need us most.

  • mission
  • values
  • reliability
  • technology

Our mission is to create and provide insurance for the modern world™.

Esurance is singularly committed to being the leading provider of insurance products and services for today's consumers who want to feel empowered and confident in their insurance decisions. We have innovative technology and great people to give our customers a rewarding, hassle-free experience, competitive prices, and amazing claims service.

And if something bad does happen, we help our customers recover quickly through access to information, tools, and people who care. We constantly strive to make the insurance experience better — and maybe even people's lives a little better — by valuing our customers and truly listening to their experiences and ideas.

We do all of this with the backing of Allstate, a longtime leader in the insurance industry, assuring our customers that we will be there when they need us most.

Shared values help make our process more efficient and your experience just plain better.

Honesty. Insurance can be tricky, but we work hard to make it easy to understand (and easy for you to get help when you need it), so you can make informed decisions.

Privacy. There are some bad seeds out there, but we're committed to keeping your information safe and private.

Responsibility. We're in the business of being there for you — whether we're answering your questions or paying your claim.

Teamwork. Big ideas can come from anywhere. But it takes a whole team to bring them to life. With such a diverse group of associates, we're able to bring fresh ideas and innovation to everything we do.

When you're shopping for insurance, there are a lot of factors to consider. But at the end of the day, only one thing matters. Right? You want to know (for sure and for certain) that your insurance company can pay your claim. We can.

Esurance is backed by Allstate. In business for more than 80 years, this Fortune 100 company has total assets exceeding $130 billion.

With Allstate's proven know-how and financial strength behind us, you can count on us to be there for you when things go wrong. Just file your claim online or over the phone and we'll handle the rest.

If we had a middle name, it would be technology. If we had a last name, it would probably be technology too. It's that much a part of our identity.

As one of the first companies to bring car insurance online way back in 1999, we started out by making the quoting process easier. Since then, we've used innovation and smarter thinking to improve every small (and large) detail throughout the insurance experience.

Whether you're getting a car insurance quote, choosing coverage customized to your needs with our Coverage Counsellor, or managing your policy online, you're seeing just how modern insurance can be.

our leaders

  • Jonathan Adkisson

    Jonathan Adkisson
    President & Chief Operating Officer, Esurance Canada
    President, Esurance U.S.

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  • David Biewer

    David Biewer
    Managing Director & Chief Financial Officer, Esurance U.S.

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  • Eric Brandt

    Eric Brandt
    Managing Director & Chief Claims Officer, Esurance U.S.

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Jonathan has 25 years of insurance industry experience. After tenures at Geico and Farmers Insurance, he joined Esurance in 2000 as vice president and chief actuary. From 2003 until 2015, Jonathan served as managing director and chief financial officer. In addition to leading Esurance operations in Canada, Jonathan is president of Esurance U.S.

David is a Fellow of the Casualty Actuarial Society with nearly 20 years of insurance industry experience. He originally joined Esurance in 2001 as an actuarial manager, and was promoted to vice president and chief actuary in 2005. David started his career as a visiting assistant professor for Marshall University and then served in various actuarial analyst roles with Fireman's Fund and InsWeb. Most recently, David served as chief financial officer for Pacific Specialty Insurance Company.

Eric has more than 20 years' experience in the industry as a claims leader for personal, commercial, specialty, and disability lines of business. Prior to joining Esurance in 2014, Eric was chief claims & risk services officer at Fireman's Fund. Eric also worked for The Hartford as head of claims for the group benefits division and head of claims practices for all products. Eric started his career at Progressive Insurance Corporation where he spent 16 years in field claims leadership.

  • Charles Lee

    Charles Lee
    Vice President, General Counsel & Secretary, Esurance U.S.

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  • Grace Lee

    Grace Lee
    Vice President of Human Resources, Esurance U.S.

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  • Saskia Matheson

    Saskia Matheson
    General Manager, Esurance Canada

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Charles has 15 years of experience in corporate, securities, and insurance regulatory matters. He has advised clients on matters including corporate governance, privacy, data security, intellectual property, mergers and acquisitions, and information technology. Charles worked for Esurance in 2006 and 2007, then rejoined the company in 2012. He has also worked at LeBoeuf, Lamb, Greene & MacRae for 8 years and Nixon Peabody for 5 years.

Grace joined Esurance in 2016 after a 26-year career with Allstate. Her broad business experience at Allstate spans leadership roles in claims, sales operations, and human resources. Grace's background in HR includes supporting various departments as a business partner, driving talent strategies, recruiting, and leadership development. Grace earned her BA in Psychology from Boston College, and has her Professional in Human Resources (PHR®) certification, as well as a property and casualty license.

Saskia has over 25 years of experience in the Canadian property casualty market. Before coming on board to lead our Canadian operations in 2013, she was the director of risk management for automobile and property with Allstate Canada for 6 years. Her previous experience includes progressively senior roles at Facility Association Zurich Insurance Canada and Royal Sun Alliance.

  • Ravi Narayan

    Ravi Narayan
    Managing Director, Head of Product Engineering, & Chief Information Officer, Esurance U.S.

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  • Mark Pitchford

    Mark Pitchford
    Managing Director & Chief Customer Advocate, Esurance U.S.

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  • Mark Simmonds

    Mark Simmonds
    Managing Director, Product, Esurance U.S.

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Ravi brings nearly three decades of technology and leadership experience to his role at Esurance. Before joining the team in 2016, he held a variety of technology and product development roles with eBay and PayPal, and served as director of software development at Amazon.

Mark has more than 25 years of experience in marketing, product management, and customer care. Prior to joining Esurance in 2012, Mark served for 4 years as Allstate's senior vice president of direct sales and service. Previous experience includes executive positions in several telecommunications firms, including Hanaro Telecom, Qwest Communications, and AT&T.

Mark brings 15 years of insurance-industry experience to his role as managing director, product. Following successful senior leadership experience with Liberty Mutual and CSAA Insurance Group, among others, Mark joined the team at Esurance in 2016. An alum of Dartmouth College, he brings a diversity of expertise and experience in many areas, including product, underwriting, finance, operations, and more.