auto insurance contact info
Call 1-888-ESURANCE (1-888-378-7262).If you need to file a claim, we're here 24/7 to help you through the process. Or if you simply have questions or want to get a quote, our customer service agents are available Mon-Fri, 7 a.m. - 7 p.m. MT / 9 a.m. - 9 p.m. ET; and on Sat, 8 a.m. - 4 p.m. MT / 10 a.m. - 6:00 p.m. ET.
Email: Send us an email. We'll do our best to respond within 24 hours.
Manage my policy
As a policyholder, you can log in to view your claim status, contact your dedicated claims rep directly, and maintain your policy.
Send us information
You can email, fax, or mail us any required documents. Including your name and policy number will allow us to process your docs a little more quickly.
Mail & fax (claims-related documents):
Esurance Insurance Company of Canada
4639 Manhattan Road South East, Suite 125
Calgary, AB T2G 4B3
Mail & fax (any other documents):
Esurance Insurance Company of Canada (EICC)
27 Allstate Parkway Suite 103
Markham, ON L3R 5P8
650 Davis Street
San Francisco, CA 94111
Report a claim
How are we doing? If you have feedback (good or bad) about our website, products, and services, please send your comments to firstname.lastname@example.org.
Esurance Complaint Resolution
Being a modern company means paying attention to what our customers have to say … no matter what they have to say. We always welcome your input and promise to listen when you speak. We are committed to resolving any customer issues. Find additional information here
consumer report information
As part of the underwriting process, we obtain information about your driving record, claims history, and consumer report information from CGI, an independent third-party company. You can go under the "Support" tab on the CGI website to complete a request form to get a free copy of your consumer report. You can also contact the helpdesk at 1-888-430-9906.
To request your free consumer report, mail or fax your completed form to:
CGI Technical Assistance Centre
1350 René-Levesque West, 7th floor
Montreal, PQ, H3G 1T4